CONSULTANTS AND TAINERS
YEARS OF EXPERIENCE
We developed commercial and service skills among the workers of the associated restaurants, in order to improve sales of premium brands in Panama City.
- +500 WAITSTAFF
- +200 RESTAURANTS
- 50% SALES GROWTH
- 90% CLIENT´S SATISFACTION
We transformed the company’s associates into true brand ambassadors, so they could share information and tools to fall in love with the company.
- +40000 REGISTERED USERS
We created a Financial Education site that offered tools and knowledge to the users so they could develop productive habits in order to become constant savers and responsible debtors.
- +213.274 REGISTERED USERS
- +37.455 LOGS IN TO COURSED
- +73.708 VISITS TO DOMAIN
We increased customer loyalty by improving attention and service. We decreased the inconsistencies in Service, Sales and Call Centers.
- -86% INCONSISTENCIES IN CALL CENTER
- -40% INCONSISTENCIES IN CONTACT AND SALES CENTERS
We achieved to posicionate Chivas as a leader brand among the saling channels to the final consumer through the development of people´s performance and the generation of an added value.
- SALES GROWTH IN RESTAURATS
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